Dear Mr. Mellow Johnny,
I am writing to complain about an experience I recently had when I visited your store, shopping for a bike. I have no complaints about the decor or cleanliness of the store itself; it seemed quite pleasant.
My complaint has to do with the service I received.
As soon as I arrived, I saw one of your employees and approached him. “I’m looking for a bike, Lance,” I said. I knew his name was Lance, by the way, because his name tag said so.
Well, I don’t mind saying that Lance looked me up and down with the coolest, most appraising look I have ever seen. “What kind of bike?” he asked, after an uncomfortable silence.
“I hear good things about the Specialized brand,” I replied. “And I’d like to get something really nice, so I have as much as $450 to spend.”
You will be as shocked as I was, Mr. Johnny, to find that this Lance character turned around without saying another word and walked away.
PS: Both Susan and I were amazed at the huge number of nice comments to yesterday’s post. Thanks to all of you who have been — and continue to — pray, meditate, think good thoughts, and otherwise show kindness.